Registration Policies

Submitting an online registration is a commitment to attend a class. You are responsible for payment of the class fee unless cancellation is submitted in writing by the stated deadline of the class. If the class doesn't have a stated cancellation date, the standard cancellation period is at least five working days prior to the scheduled class. 

Accessibility -If you are attending a workshop and are an individual with a disability who needs a special accommodation to participate, please call or email the person listed as the registration contact for the class you are attending as soon as possible and at least 48 hours in advance of the workshop.

Payment – Depending on the specific class, payment for online registration may be made by purchase order, check, or credit card (via PayPal). Purchase orders and checks must be submitted at least ten business days prior to the class.

Registration – Registrations are accepted in order of receipt. Most classes have maximum and minimum registration requirements. Registrants are notified in advance if a class must be canceled due to low enrollment. If a class is full, registrants are notified and placed on a waiting list.

Confirmation/Invoice – You will receive confirmation of your registration by e-mail after placing your order. Your payment ID is also your invoice number for the class. If you do not receive a confirmation / invoice within 24 hours, your registration is not complete. Please call the registration contact listed below for assistance.

Class cancellations – If a class is canceled by SCOE, notification will be sent to all registrants at least five working days prior to the scheduled class date. If you need to cancel your registration, please submit written notification to the registration contact by the stated deadline of the class to avoid a cancellation fee. If the class doesn't have a stated cancellation date, the standard cancellation period is at least five working days prior to the scheduled class. You can find the contact information for the class by visiting the My Account section of the website and logging in to your account.

Refunds and “no shows” – Cancellations submitted past the stated cancellation deadline are subject to a fee of approximately 30% of the class cost. Refunds are not given for “no shows” or registrations canceled on the day of the class. You are responsible for payment of the class fee unless cancellation is submitted in writing by the stated deadline of the class. If the class doesn't have a stated cancellation date, the standard cancellation period is at least five working days prior to the scheduled class.

Day-of-class registration – Please call or email the registration contact to confirm space availability and determine if day-of-class registration is allowed for the class you want to attend. In all cases, pre-registered participants have priority access to classes.

Phone registration – Telephone registrations are not accepted, but you are encouraged to call the registration contact if you have questions about the class or the registration process.

Note about food served at workshops – We cannot accommodate special dietary requirements when serving food at our workshops. If you have specific dietary needs or preferences, please provide your own meals.