SCOE: Video Support Library

SCOE Video Support Library

Find quick answers to your most pressing questions about:

Gmail, Google Drive, Google Docs
Resetting your SCOE gmail password
Accessing the Employee Online Portal to view paystubs, leave balances, and benefits information
Managing vacations and sick leave using the Frontline Absence Management system.
And much more!

Here is a link to Google Form you can use to provide feedback on the library and to suggest new ideas.

Google Workspace

Google Workspace includes Gmail, Google Drive, Google Docs, Slides, Forms

Gmail

Organize your mail with Labels

How to Use Gmail Filters

Set up an Out of Office Reply

Undo Send in Gmail

Google Drive

Getting started with Google Drive

Version history in Drive

Employee Online Portal

Access current and past paystubs and w-2s, get the most up-to-date information on your leave balances, and dependent information all in one place. Make immediate changes to your withholding and even check how deductions will affect your take home pay.

Creating an Escape Employee Portal Account

An Overview of the Employee Online Portal

Frontline Absence Management

How to log in, create an absence, change your PIN, and more!

Create an Absence in the Frontline Absence Management system

Zoom/Zoom Phone

Sign up for a free account. Learn a lot of tips and tricks.

Initially Set up Zoom Phone

Zoom Phone from the Desktop App

In-call Options in the Desktop App

Call Handling

Sign Up For a Free Zoom Account

Two ways to join a zoom meeting

Schedule a Zoom meeting from Google Calendar

General Security Practices

Reset your password, get a VPN account, enable wi-fi-calling and more.

Enrolling in the SCOE password reset service

What to do if you forget your SCOE email password

Resetting you SCOE email password

Enable wi-fi calling on your phone

Setting Up Your SCOE VPN